Frequently Asked Questions

About Our Cleaning Process & Procedures

What are your latest COVID-19 precautions?

We care for our customers and employees and want to fight this pandemic together! As for safety precautions, we will arrive fully masked and sanitized. We also get tested frequently to make sure that everyone is healthy. Should you have any questions or concerns, please feel free to Contact Us.

How does carbonation clean carpet and upholstery?

If you have ever opened a can of soda that has been shaken, you are familiar with how carbonation reacts. Our patented NoSoapseriesTM carbonated cleaners work on two levels. The physical side of the process is the lifting and dissolving of stains by the reaction between water and carbon dioxide. It is that reaction, albeit magnified greatly, that lifts and emulsifies common dirt and stains. The chemical side of the process involves the right mixture of what is essentially only food-grade additives to break up and dissolve materials requiring what carbonation itself cannot emulsify.

What is the "Designed For the Environment" (DFE) label mean?

The EPA looks at an ingredient’s chemical structure – its components and shape – to understand how it could impact the environment and people. A chemical’s structure can tell a lot about how the chemical will behave and its effects when it comes into contact with people or the environment. Before DFE allows the logo on a product, DFE makes sure that only the safest ingredients from each class are used. One of the qualifying criteria to bear the DFE logo is that a product must be at least 52% biodegradable. When our patented NoSoapseriesTM solution was tested, it passed with over a 90% biodegradability rating!

Extraction vs. Bonnet cleaning: What's The Difference?

Truth be told, extraction cleaning does work. In fact, it is necessary when cleaning with soap and detergent to rinse and extract the soap and any excess water from the fibers(refer to the homepage, i.e., residue). While extraction does work well with our patented cleaning solutions, we have found over years of experience that bonnet cleaning is the most effective method to use in conjunction with carbonation. Because our products require no rinsing process, carpets and upholstery dry faster and are left with no dirt and oil attracting residue. This way, your carpet and upholstery dry faster and stay cleaner, longer.

What is "Green" Product or Service?

A green product or service is both environmentally and socially responsible. That is to say that it is accountable to and respectful of the places and people that provide and use them. Sustainability is an investment in the long term. To be sustained is to be nourished. Sustainability is about giving, not just taking.

How Often Should I Clean My Carpets?

While carpet manufacturers recommend having most types of carpet cleaned every 4-6 months, I’ve found that all households are different and require different cleaning cycles. Time, more than anything else, can make the most common, easy-to-clean stains permanent.

If you happen to have a solid, very light-colored carpet coupled with an “active” household, I’d recommend a four-month cleaning cycle. In a home with minimal traffic, you might get away with a carpet cleaning every 6-9 months.

Purchasing a small extractor-type device can go a long way in saving the expense of hiring a company to clean your carpets. Acting quickly after a spill or pet accident is key to keeping your carpet looking new. If access to cleaning solutions and devices is delayed, try to blot up as much of the area as possible, then try to keep it damp til help is on the way.

High traffic areas are always the most challenging and problematic areas in a home with carpet. Some high traffic areas are also pivot points, a juncture where you tend to twist your foot to change direction. These areas are most prone to “greying,” which is essentially a carpets color fading and experiencing a high volume of foot traffic. It is important to vacuum these areas frequently as the build-up of dust and debris in these areas will cause them to wear incredibly fast. It is not uncommon for a room or entire house of carpeting to be replaced because of the fading and wear in these high traffic pivot areas, which probably only equal 10-15% of the entire carpeting in the home.